Terms & Condition

Welcome to namo holidays. These terms and conditions govern your use of the services provided by namo holidays. By booking a tour or using any of our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

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Booking and Payments:

To book a tour or avail of any of our services, you must provide accurate and complete information as requested in the booking process

A deposit or full payment may be required to secure your booking, and the specific payment details will be provided during the booking process.

All payments made to the Agency are non-refundable, unless otherwise stated in the individual tour or service terms.

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Cancellations and Changes:

If you need to cancel or change your booking, please refer to the specific cancellation and change policy provided at the time of booking.

The Agency reserves the right to cancel or change any tour or service due to unforeseen circumstances or events beyond our control. In such cases, we will offer an alternative tour or service or provide a full refund.

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Travel Documents and Insurance:

It is your responsibility to ensure that you have all necessary travel documents, such as passports, visas, and health certificates, as required for the destinations you will be visiting.

We strongly recommend that you obtain travel insurance to cover any unforeseen events or emergencies during your trip. The Agency will not be liable for any loss, injury, or damage resulting from the lack of adequate insurance coverage.

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Health and Safety:

While we strive to provide safe and enjoyable tours, you acknowledge that travel involves inherent risks and hazards. You are responsible for your own safety and well-being during the tour.

You must inform us of any medical conditions, dietary requirements, or special needs you may have before booking, and we will do our best to accommodate them.

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Limitation of Liability:

The Agency acts as an intermediary between you and the suppliers (e.g., airlines, hotels, transportation providers) and is not liable for any acts, errors, omissions, or negligence of such suppliers.

The Agency will not be liable for any loss, injury, or damage to property or person, or for any delays, cancellations, or changes to travel plans that may occur during the tour, except to the extent caused by the Agency's gross negligence or willful misconduct.

Governing Law and Jurisdiction:

These Terms and any disputes arising from or relating to them shall be governed by the laws of [Country/State], without regard to its conflict of law principles.

Any legal action or proceeding arising out of these Terms shall be brought in the courts of [Country/State], and you consent to the exclusive jurisdiction and venue of such courts.

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Modification of Terms:

The Agency reserves the right to modify these Terms at any time without prior notice. The updated Terms will be posted on the Agency's website, and your continued use of our services will signify your acceptance of the modified Terms.

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